FAQ

Help Center

Frequently Asked Questions

Ordering

How long does shipping take?

Orders are typically processed within 1–2 business days and delivered within 3–7 business days. Delivery times may vary based on your location.

Do you offer free shipping?

Yes! We offer free U.S. shipping on orders over $35.

Can I track my order?

Yes. Once your order ships, you will receive a confirmation email with a tracking number so you can monitor your package.

Can I change or cancel my order?

Orders may be changed or canceled within 24 hours of purchase. After an order has been processed or shipped, changes and cancellations may no longer be possible.

Why should I use a satin bonnet?

Satin bonnets help protect hair, retain moisture, reduce frizz, and preserve hairstyles while you sleep.

Are your products suitable for all hair types?

Yes. Our satin bonnets and accessories are designed for curly, natural, textured, braided, relaxed, and straight hair.

How do I wash my satin bonnet?

Hand wash or machine wash on a gentle cycle with cold water and allow it to air dry for best results.

How long does shipping take?

Orders are processed as quickly as possible, and tracking information is provided once your order ships.

Do you offer returns or exchanges?

If there is an issue with your order, please contact us and we’ll be happy to assist you. Customer satisfaction is important to us.

Can satin bonnets help reduce frizz and breakage?

Yes. Satin reduces friction while you sleep, helping minimize frizz, tangles, and hair breakage.

Do you offer different bonnet styles and sizes?

Yes. We offer a variety of satin bonnets and hair accessories to fit different styles and preferences.

How can I contact EGStreet Apparel?

Visit the Contact page or send us a message with any questions about products, orders, or shipping.